Your Phone Stops Ringing Unanswered
An AI agent answers every call 24/7 in English, Bulgarian, and Greek — takes orders, confirms totals, sends a payment link by SMS. No more missed calls during the rush.
Get StartedPhone Calls Become Orders, Even When You're Slammed
Friday night. Three cooks. The phone rings — nobody picks up because the line is moving. That call was a €40 order, gone. AI Voice Ordering picks up every call, talks to the customer in their own language, takes the order against your live menu, sends an SMS payment link, and drops the order onto your KDS. Your staff never stopped what they were doing.
What This Changes For Your Restaurant
24/7 Pickup, No Headcount
Every call is answered the moment it lands — at 3pm during prep, at 9pm during the rush, at midnight after close. You don't hire another phone clerk.
Speaks Bulgarian and Greek Natively
Customers talk in the language they're comfortable with. Local accents, food names, addresses — the agent understands. Most US-built voice tools are English-only.
Works With Your Existing Phone Number
Keep your current operator and PBX. Forward only the calls nobody picks up, or point a SIP trunk at us. No number porting, no provider switch.
Reads Back Every Order
The agent always confirms the cart and the total before placing the order. Mishears get caught before the bill is created.
Hands Off When It Should
If the caller asks for a person, sounds frustrated, or the request is too complex, the AI transfers the call to your handoff number. No customer gets stuck.
Every Call Becomes a Bill
Confirmed orders go straight into your existing Bills + Rounds flow with source PHONE_AI. KDS fires, SMS payment link goes out, the loop closes.
How a Call Becomes an Order
Customer dials your restaurant. The AI agent picks up before the second ring with the EU AI Act-required disclosure.
The agent greets in the venue's primary language, asks how it can help, takes items one by one against your live menu.
The agent reads back the full cart and total. The caller corrects anything wrong. Server-side re-prices to catch any drift.
On confirmation, the bill is created, an SMS payment link goes out, and KDS fires. The caller hears the order number.
Customer pays the SMS link, food gets prepped, picked up or delivered. Full transcript and audio archived in admin.
Built To Sound Human, Built To Stay In Control
Pluggable Voice Provider
Default is Google Gemini Live with Chirp 3 HD voices for fast, natural BG and EL. ElevenLabs and OpenAI Realtime are one config flip away — per venue, no downtime.
- Gemini Live primary (lowest cost, native BG/EL)
- ElevenLabs Agents secondary (lowest latency)
- OpenAI Realtime tertiary (latency-critical venues)
- Switch per venue without redeploying anything
Pluggable Telephony
Twilio DID, your own SIP trunk, or conditional forward from your existing operator — pick what fits. The AI agent doesn't care how the call gets to it.
- Twilio DID — we provision a number in your country
- SIP trunk — keep your Asterisk/3CX/FreePBX
- Conditional forward — overflow only goes to AI
- BYO PBX with no porting required
Function-Calling Against Your Live Menu
The agent calls our `search-menu`, `add-to-cart`, `check-delivery`, `confirm-order` tools — never invents items, never quotes a stale price. Your menu changes propagate instantly.
- Server re-prices every order before opening the bill
- Per-venue safety cap (max order value)
- Promo codes only via the validated tool — no hallucinations
- Bill source PHONE_AI for clean analytics
Compliant By Default
EU AI Act Article 50 disclosure (effective 2 Aug 2026) is hardcoded as the agent's first utterance, per locale. GDPR call recording consent in the same opening line.
- Mandatory AI disclosure, can't be disabled
- Recording consent announcement
- Full transcript stored in admin (admin-only)
- Cost cap per venue prevents runaway bills
Where This Earns Its Money
Pizzerias And Quick-Service
High call volume, repetitive orders, small staff. The agent handles the easy 70% so cooks focus on cooking and managers stop touching the phone.
Restaurants In BG And GR
Local-language phone ordering at €49/month is something Slang.ai, Maple, and Toast cannot offer. The native voice quality is the wedge.
Multi-Location Chains
One agent config per venue, swap voice provider per location based on call volume. The chain admin sees every call across every site in one transcript log.
Late-Night And Off-Hours
The phone rings at 11pm after the floor closed. The agent takes the next-day pickup order, drops it into your morning queue. You wake up with revenue.
AI Voice Ordering For Restaurants — In Bulgarian, Greek, and English
Phone orders are still 20–40% of restaurant revenue in many markets, but the call volume is concentrated in the same hours your kitchen is busiest. The result is missed calls, frustrated regulars, and lost orders. Hiring another phone clerk is expensive and the role is hard to retain. AI voice ordering closes that gap without adding headcount.
Why Most US-Built Voice Agents Don't Work In Europe
Maple, Slang.ai, Toast Voice — they all assume the caller speaks English. They charge $400+ a month and require a US-based POS. For a Bulgarian or Greek restaurant, none of that fits. Ordering.Tools voice ordering uses Google Gemini Live with native Bulgarian and Greek voices, costs €49/month at the entry tier, and integrates with the rest of your menu, KDS, and payment flow.
Real Latency, Not Marketing Latency
Voice agents that pause two seconds before answering feel like robots. We use streaming everywhere — STT, LLM, TTS — and target sub-1.2-second end-to-end response. Filler audio plays during database lookups so the line never goes silent. The result sounds like a calm, polite person, not a chatbot.
Pluggable Architecture Means No Vendor Lock-In
Your voice provider and telephony connector are configurable per venue. If Google raises Gemini prices, switch a single venue to ElevenLabs Agents — no redeployment, no contract change. The agent's behavior, prompts, and tool integrations stay identical.
Stop Missing Calls
Every plan starts with 5 free AI calls per month for experimentation. No credit card needed to try.
Get Started