24 Features

All Features

Everything you need to run a modern restaurant — from QR menus to kitchen displays, server module, and loyalty programs.

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Ordering

Ordering

Everything customers see and interact with — menus, ordering, customization, and discounts.

Group Orders — Everyone Adds Their Own Meal

One shareable link. Everyone picks their food. The creator finalizes and each person pays their portion. No more collecting money or guessing what people want.

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Catering — without the spreadsheet chaos

A dedicated catering channel with proper guard-rails: lead time, deposit, quote workflow, and recurring office contracts.

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QR Code Menus That Speed Up Every Table

Guests scan, browse, and order from their phone. Your staff stays focused on service instead of taking orders. Tables turn faster. Mistakes drop.

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One Menu. Every Channel. Always Accurate.

You're updating your menu in 5 different places. Every price change means editing your website, your QR menu, your ordering page, and hoping nothing gets missed. Update once in Ordering.Tools -- it syncs everywhere instantly.

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Product Variants & Modifiers That Sell More

Every "Extra cheese" and "Make it large" adds to your bottom line. Structured customization replaces messy notes with clear options that increase order value and eliminate kitchen confusion.

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Turn Promotions into a Growth Lever

Most restaurants give discounts and hope for the best. With schedule-based promos, first-order incentives, and usage tracking, every promotion you run has a clear revenue goal.

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Your Menu Runs Itself

Stop relying on staff to switch menus and update hours. Set your schedules once. Breakfast, lunch, happy hour, holidays -- everything activates and deactivates on its own.

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Allergen Info That Customers Actually Trust

Customers with allergies hesitate before ordering. Your staff can't memorize every ingredient. Tag every product with allergens, show dietary badges, and let customers filter the menu themselves. They order with confidence. You avoid risk.

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Operations

Operations

The engine that keeps your kitchen and front-of-house running at peak efficiency.

Stop Guessing. Start Seeing Every Order.

Peak hour chaos ends here. Every order visible, every delay flagged, every status update automatic. Your staff stays focused on food, not phone calls.

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Every Declined Card Is a Lost Customer. Fix That.

Stripe, MyPOS, BORICA, Barsy POS, and cash. When one method fails, customers switch to another -- without losing their order.

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Checkless Walk-Out Payment for Restaurants

Diners scan a QR, save a card on the bill, eat, and walk out. The card auto-charges when the table goes idle — no flagging down a server, no waiting on a check.

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Own Your Delivery. Keep Your Revenue.

Stop paying 15-30% commission on every delivery order. Define delivery zones on a map, validate addresses at checkout, and set pricing per zone -- so you control the margins, not a third-party platform.

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All Your Marketplace Orders in One Place

Receive orders from Wolt, Glovo, Takeaway, Bolt Food, Foodpanda, and UberEats directly in the Ordering.Tools admin and KDS — same screens, same printers, same notifications as your direct orders.

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Customers Stop Calling. They Already Know.

Every order triggers automatic updates across Email, SMS, WhatsApp, Viber, and Push. Customers see exactly where their order is. Your phone stops ringing.

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Online Orders, Straight to Your POS

Every online order lands in your POS automatically. No re-typing. No missed items. Your staff works from one screen, whether the order comes from a table or a phone.

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Thermal Printing That Never Misses a Ticket

Every online order prints on your kitchen thermal printer the moment it arrives. Auto-print runs in the background. No tapping screens, no refreshing tabs. Paper does not crash.

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Digital Tips for Your Staff

Fewer people carry cash. Digital tipping at checkout gives your team the tips they earn, even when wallets stay in pockets.

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Kitchen Display System for Restaurants

Replace paper tickets with a real-time digital kitchen display. Set up stations for grill, cold kitchen, bar -- each screen shows only its own orders. Track prep status and get orders out faster.

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Real-Time Inventory & Availability Management

Stop selling items you've run out of. Mark menu items unavailable in seconds from the kitchen display, sync stock from your POS, or track batch quantities for pre-portioned items — instantly reflected on your live ordering menu.

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Recipes, COGS, Suppliers & Auto-Reorder — Built In

Track every gram. Cost every plate. Re-order automatically when ingredients hit par. Inventory Depth turns Ordering.Tools into a back-of-house operating system — without bolting on a separate tool.

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SMS Order Notifications for Restaurants

Keep customers informed at every step of their order with automatic SMS messages — no app required, no opt-in friction.

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Web Push Notifications for Restaurant Orders

Get instant browser alerts for every new order — even when the admin tab is closed or the screen is locked. No app installation required.

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Waiter Management — Users, Shifts, Sections & Table Assignments

Create waiter accounts per venue, run shifts, group tables into sections, and assign servers to specific tables or entire sections — all in one place, live on every device.

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Platform

Platform

Scale your brand, understand your business, and delight loyal customers.

Manage Growth Without the Chaos

Every new location adds complexity. Ordering.Tools keeps menus consistent, staff accountable, and gives you a single view of what is happening everywhere.

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See What Sells. Cut What Doesn't.

Your menu has hidden revenue leaks. The analytics dashboard shows you exactly where money is made, where it's lost, and what to change next.

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Your Restaurant. Your Brand. Every Order.

When customers scan your QR code, they see your name, your colors, your logo. Not a marketplace. Not a third-party app. You.

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Your Menu in Every Language. More Tourists Order, More Revenue Comes In.

Tourists scan your QR code and see the menu in their own language. No waiting for staff to explain. No pointing at pictures. They order confidently and spend more. We translate your menu for you.

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Turn Orders Into Relationships

Every anonymous order is a missed relationship. Customer accounts let you know who orders, what they love, and how to bring them back.

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Know every diner like a regular

Materialized RFM scores, lifetime stats, normalized tags, append-only notes, allergen + dietary preferences, GDPR consent audit, double opt-in, and global delete with grace period — all built into your ordering platform. No external CDP, no extra subscription.

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SMS Phone Verification for Online Orders

Verify customer phone numbers with a one-time SMS PIN — once per number. Reduce fake orders, improve delivery accuracy, and build a trusted customer base.

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Loyalty & Rewards Program for Restaurants

Turn one-time diners into regulars with points, tiers, vouchers, and loyalty cards — all built into your ordering flow.

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Cashback Wallet for Restaurants

Customers earn a percentage of every order back as real money in their wallet, ready to spend on the next visit. Set it up in 60 seconds, switch it off any time.

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Turn Every Completed Order into a 5-Star Review

Automatically prompt customers for a Google review the moment their order is completed. Boost your online reputation and rank higher in local search — on autopilot.

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5x more Google reviews — automatically

Stop hoping customers will remember to leave a review. Every completed order triggers a one-tap rating prompt by email or SMS — happy customers go straight to Google, unhappy ones go privately to your inbox.

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Every review on every platform — in one inbox

Stop tab-switching between Google, Yelp, Facebook, TripAdvisor, and Foursquare. We pull every review live, you reply once with an AI-drafted response, and never miss the SLA again.

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Restaurant Marketing Campaigns That Drive Repeat Business

Reach your customers directly via Email, SMS, WhatsApp, and Viber — with GDPR-compliant consent built into every order.

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Customer Feedback & Ratings

Collect post-order star ratings and comments automatically. Spot problems early, track satisfaction over time, and act before issues reach Google.

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Increase Average Order Value on Autopilot

Three modes from co-purchase to AI-ranked to per-customer personalization. Pick the level that fits your venue. No staff effort. No guessing.

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Stop Guessing Which Menu Version Sells More

Test two descriptions, two photos, or two prices side by side. See which one gets more orders. Pick the winner. Done.

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AI-Generated Product Descriptions

Stop staring at a blank text field. Generate product descriptions in one click for every language your menu supports.

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Ask Your Data, Get Answers

Type a business question in plain English, Bulgarian, or Greek. Get a charted, numerically-correct answer in seconds — backed by your live bills and orders, not a guess.

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From Photo to Full Menu in Minutes

Upload a photo, PDF, or Word document of your existing menu. Claude reads every category, item, price, and allergen — you review the result and commit a complete menu in one click.

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Your Restaurant's Website, Generated in 60 Seconds

Describe your restaurant in one sentence. Claude fills in your hero, about, SEO, and FAQ in every language you support — applied to your existing per-venue website. No templates. No drag-drop builder. No designer needed.

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AI Restaurant Grader: see how your restaurant looks to the world

A free, public AI audit of any restaurant's online presence — Google, reviews, ordering, menu, mobile, hours, social. Lead-gen tool, in-admin self-audit, and monthly automatic check-up.

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Your Phone Stops Ringing Unanswered

An AI agent answers every call 24/7 in English, Bulgarian, and Greek — takes orders, confirms totals, sends a payment link by SMS. No more missed calls during the rush.

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Update once, appear everywhere

Push your hours, address, phone, photos and description to Google Business Profile, Apple Business Connect, Facebook, Instagram and Bing — automatically, every time you save in Ordering.Tools.

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Be the restaurant ChatGPT recommends

Every Ordering.Tools menu is automatically discoverable inside ChatGPT, Claude, Perplexity, Gemini and any other AI assistant — with the customer's full menu, allergens, prices and translations on tap. Zero per-venue setup, custom-domain venues included.

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Staff Management

Staff Management

Build the rota, track wages, manage tips, generate payroll — without leaving the platform.

Rota Builder — Plan the week in minutes, not afternoons

Drag-and-drop weekly schedule for the whole team. Copy last week to next week with one click, approve time-off requests inline, and let staff claim open shifts from their phone.

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Wage Tracking — Append-only history, geofenced clock-in, ready-to-import timesheets

Set hourly rates per staff member, let them clock in from their phone with optional location verification, and export the timesheet to CSV or XLSX in one click. Every wage change is versioned; every clock event is append-only; every adjustment leaves an audit trail.

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Tip Pool — Distribute tips by role and clocked hours, atomically

Open a tip pool for a period, define percentage splits per role (60% servers / 30% kitchen / 10% bar), and the platform distributes the total across staff in proportion to their clocked hours in each role. One transaction, one audit row, zero spreadsheets.

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Staff Performance — Daily metrics that surface real coaching moments

Per-staff dashboards with orders served, average ticket, on-time rate, voided items, and customer feedback — rolled up nightly from your live order data, not from a separate POS export.

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BG Payroll Reports — Generate ведомост, Декларация 1+6, and bank-transfer files

Compliant report generation for Bulgarian employers — pull hours from clock events, apply the year's official insurance and tax rates, and download files ready for the NRA portal and your bank.

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Staff Documents — Track contracts, criminal records, health books, and work permits

Upload once, get notified before they expire. Manager-uploaded only (anti social-engineering); staff see their own copies on their phone; expiry watcher pages you 30/14/3 days out.

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